I would like to put in writing my appreciation and heartfelt thanks to all the staff at your company. I have always been treated and assisted on numerous occasions, with what I am sure are strange questions and queries to yourselves in your capacity as financial gurus, but never once have I been made to feel as if I am bothering anyone or that I am not clued up on financial matters. On the contrary, your professionalism, friendliness, efficiency and feedback has always been pleasant and patient.
I must applaud you all for the constant communications that I have received during the COVID pandemic period. It is very comforting to know that you are still working tirelessly at keeping your clients up to date on developments. In times like this it is very comforting to know that, as clients, we are still important to your company and you have made the time to not "forget us". It goes a long way to helping with the uncertain times and added stress everyone feels during this time.
Again, many thanks to all at your company.
Generally, one would say "keep up the good work" but in this instance this is not at all applicable to your company. The professionalism, friendliness and efficiency is a constant. May your company grow from strength to strength.