Over the past couple of weeks I have had the pleasure of dealing with one of your brokers namely, Mr Stephen Venter. As we all know, it is a practice in business for clients to always complain and never praise. However, when it pertains to the absolute professional, polite, informative and most importantly of all patience Mr Venter has shown towards me as a client, I can simply not but write to your company about his commitment, not only to the company he works for but most certainly to your clients.
I am not at all clued up on finances, stock markets, equities etc. in essence nothing much in the world of finance. Mr Venter was an absolute invaluable source of assistance and information to me. I do not have huge amounts of funds invested with your company, but as a pensioner it is my only livelihood. Mr Venter not only gave of his time to me, which was very extensive, in explaining various options, listening to my numerous questions and in general just making me feel like I had a fortune invested and not just a client with small investments that therefore only warrants a “quick do this and do that” with your money explanation. No!!! Mr Venter did the complete opposite and I have come away from every encounter with him feeling like a VIP client.
Mr Venter in my humble option, is an absolute asset to your company and I will most certainly sing his praises to anyone I know looking for a company to invest with who has a superb young broker who will, I am sure go far.